GID Enterprises Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the services provided by GID Enterprises LLC (registered in the United States) and GID Enterprises (registered in Pakistan) (collectively, “GID Enterprises,” “we,” “us,” or “our”) through our website https://gidenterprise.com and any related digital services, including but not limited to web development, mobile app development, UI/UX design, digital marketing, IT consultation and cybersecurity, graphic design, video editing, cloud solutions, AI integration, lead generation, business/brand development, managed WordPress hosting, virtual assistance, and business consultation (“Services”). By accessing or using our Services, you agree to be bound by these Terms.
1. Definitions
- “User,” “Customer,” or “Client” refers to any individual or entity that purchases or uses our Services.
- “Account” means the user account created by a Customer, if they choose to register following a purchase.
- “Service Agreement” refers to the specific contract or agreement entered into between GID Enterprises and a Customer that governs the delivery of a particular Service.
- “Content” includes all digital materials (text, images, designs, code, etc.) provided by GID Enterprises as part of the Services.
- “Intellectual Property” means any copyright, trademark, patent, or other proprietary rights in the content or deliverables provided.
2. Scope of Services
GID Enterprises offers a wide range of digital solutions, which include, but are not limited to:
- Web Development and Mobile App Development: Custom websites, web applications, and mobile apps.
- UI/UX and Graphic Design: Design services for digital platforms and branding.
- Digital Marketing: SEO, social media management, digital advertising, and analytics.
- IT Consultation and Cybersecurity: Advisory services to enhance and secure digital operations.
- Cloud Solutions and AI Integration: Infrastructure, automation, and advanced technology solutions.
- Lead Generation and Business/Brand Development: Strategies to boost client business growth.
- Managed WordPress Hosting: Reliable hosting and management of WordPress sites.
- Virtual Assistance and Business Consultation: Support services to enhance operational efficiency.
Additional or customized services may be provided as agreed in a specific Service Agreement.
3. Registration and Account Security
- Account Creation: While you are not required to register an account to purchase our Services, we recommend that you create an Account after purchasing a Service to track progress, access updates, and manage communications.
- Security Obligations: If you register an Account, you are responsible for maintaining the confidentiality of your login credentials and ensuring that all activities under your account are authorized by you. You agree to immediately notify us of any unauthorized use or suspected breach of your account.
- Password Management: We advise you to use a strong, unique password and update it periodically. GID Enterprises is not liable for any losses or damages resulting from your failure to secure your Account.
4. Payment, Pricing, Refund, and Cancellation
- Pricing Models: We offer various pricing models, including subscription-based plans (monthly, yearly, or other terms) and one-time payments for specific products or services. Details regarding pricing will be provided on our website and in your Service Agreement.
- Payment Processing: Payments are processed through secure third-party services such as Stripe and other approved payment gateways.
- Refunds:
- Subscription Services: No refunds will be issued. However, you may cancel a subscription at any time before the start of the next billing term.
- One-Time Payments: Services or products purchased on a one-time basis are non-refundable once payment has been completed.
- Cancellation Policy:
- For subscription-based Services, you must notify us at least 15 days prior to the next scheduled payment to cancel your Service.
- Cancellation of one-time or already paid Services is not permitted.
- Billing: All applicable fees and charges will be clearly communicated to you prior to payment. By completing a payment, you agree to the charges as described.
5. Intellectual Property
- Ownership:
- Unless otherwise specified in a Service Agreement, the ownership of all content and deliverables produced under our Services is transferred to you upon completion of the project, subject to our retained rights as specified below.
- Our deliverables will include our branding; you may remove such branding by paying an additional fee as outlined in your Service Agreement.
- Notwithstanding any transfer of ownership, GID Enterprises reserves the right to use non-confidential materials produced for you in our portfolio, marketing materials, or for use in future projects.
- Re-use of Materials:
- In instances where the deliverable is solely created for your project, ownership is transferred to you as agreed.
- However, should you choose not to purchase full ownership rights, you are granted a limited license to use the deliverables. In such cases, you are prohibited from copying, modifying, redistributing, or sublicensing the deliverables without our prior written consent.
- Data Retention:
We retain project data for at least one year from the date of project delivery for potential updates or further collaboration. After this period, data may be deleted unless required by law or if you request otherwise.
6. User Obligations and Acceptable Use
- Compliance: You agree to use our Services in compliance with all applicable laws and regulations.
- Prohibited Conduct:
- You shall not attempt to breach, disrupt, or impair the security or functionality of our website or Services.
- Prohibited activities include, but are not limited to, using automated scripts to access our website, attempting unauthorized access, or engaging in any activity that could harm our systems or those of our partners.
- Consequences:
- Any violation of these Terms may result in immediate termination of your access to our Services and may lead to legal action.
- We reserve the right to block or suspend access from any user or IP address engaged in prohibited activities.
7. Disclaimers and Limitations
- Service “As Is”: Our Services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
- Limited Warranty:
- We offer a limited warranty on our Services for a period of [7/30] days after delivery. During this period, we will address any defects or issues that fall within the scope of the warranty.
- After the warranty period, GID Enterprises shall not be liable for any issues, defects, or problems related to the Services.
8. Termination
- Termination by You: You may terminate your use of our subscription-based Services by providing written notice (via email or through your Account) at least 15 days prior to the next billing cycle.
- Termination by Us: We reserve the right to terminate or suspend your access to our Services at any time if you violate these Terms or if we determine, at our sole discretion, that your continued access poses a risk to our systems or business.
- Effect of Termination: Upon termination, you will immediately cease all use of our Services. Any outstanding fees up to the date of termination remain payable.
- Data: Upon termination, we will retain your project data for one year (or as otherwise specified) to facilitate any potential future updates or reactivation of services.
9. Governing Law and Dispute Resolution
- Governing Law: These Terms shall be governed by and construed in accordance with Delaware law, followed by general U.S. law, and where applicable, Pakistani law.
- Dispute Resolution:
- In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the dispute amicably.
- If a resolution cannot be reached, the dispute may be resolved by mediation. If mediation fails, the dispute may be resolved by arbitration. In certain cases, litigation may be pursued as a last resort.
- Jurisdiction: You agree that any legal action or proceeding arising out of or relating to these Terms will be brought exclusively in the courts located in Delaware (or another agreed venue), unless otherwise specified.
10. Modification of Terms
- Updates: We may modify these Terms from time to time. We will notify you of any material changes by posting a notice on our website and/or sending an email to the address associated with your Account.
- Acceptance: Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.
11. Third-Party Services
Our Services may integrate or rely on third-party services, including but not limited to:
- Payment Processing: Services such as Stripe for handling payments.
- Hosting and Email Services: Provided by Hostinger.
- Analytics and Advertising: Tools such as Google Analytics, Meta Pixel, and Rank Math SEO.
- Other Tools: Any additional third-party services referenced in our Service Agreement.
By using our Services, you acknowledge that your interactions with these third-party providers are governed by their respective terms and policies. We are not responsible for the practices of these third parties.
12. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. These links are provided solely as a reference and do not constitute an endorsement by GID Enterprises. We are not responsible for the content or practices of these third-party sites. We encourage you to review their terms and policies before engaging with them.
13. Contact Information
If you have any questions, concerns, or requests regarding these Terms or our Services, please contact us at:
Email: support@gidenterprise.com
US Office: GID Enterprises LLC, 1111B S Governors Ave STE 23397, Dover, DE 19904, USA
Pakistan Office: GID Enterprises, Office No. 01, 4th Floor, Pak Heights Begum Road, Lahore, PK 05411
Phone: +1 (302) 261-5298 (USA) | +92 (313) 662-2420 (Pakistan)
By purchasing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please refrain from using our Services.